NHTSA Complaint #10422629 — 2005 INFINITI FX35

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10422629
Vehicle	2005 INFINITI FX35
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 23, 2011
Date Filed	August 30, 2011
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE : 2005 INFINITI FX 35 37,000 MILES ISSUES WITH THE DOOR LOCKS ON THE VEHICLE. ACCORDING TO THE DEALERSHIP ALL 5 ACTUATORS HAVE FAILED AT ONE TIME AND THIS HAS RENDERED THE VEHICLE AT TIMES WITH NO ENTRY ACCESS> THIS POSES A HAZARD IN THE EVENT OF EMERGENCY PERSONNEL NEEDING ACCESS TO REMOVE OCCUPANTS FROM VEHICLE. A LESSER DANGER IS THE INABILITY TO INSURE DOORS ARE IN THE LOCKED OR OPEN POSITION. THE QUOTE FOR REPAIR ON THIS WAS $2800.00 THIS IS AN UNAFFORDABLE AMOUNT.. THE DEALER REFUSED TO HELP, INFINITI US CUSTOMER SERVICE REFUSED TO HELP. *TR

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