NHTSA Complaint #10422506 — 2008 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10422506
Vehicle	2008 DODGE RAM 2500
Component	STEERING
Date of Incident	August 25, 2011
Date Filed	August 29, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY SHOOK EXCESSIVELY AND BECAME DIFFICULT TO CONTROL. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TIE ROD FRACTURED AND WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT IN AUGUST 2010, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 55,000.

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