NHTSA Complaint #10422481 — 2007 SATURN ION

KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF. KEY WILL ONLY TURN ON. CAR IS AT GM DEALER NOW AWAITING REPAIRS. THEY SAY IT NEEDS A NEW CYLINDER HOUSING, CYLINDER AND KEY. CAR HAS 57,800KM. ALSO IN THE PAST THE CAR SLIPPED OUT OF GEAR (1ST) EVEN WHEN THE EMERGENCY BRAKE IS ENGAGED. THE FIRST TIME IT ROLLED DOWN A DRIVEWAY AND HIT THE MAIL BOX, WHICH DAMAGED TO BACK BUMPER. DEALER WOULD NOT CHECK INTO IT. CLAIMED IT WAS DRIVER ERROR. BS I HAVE DRIVEN A STANDARD VEHICLE FOR 35 YEARS IN HILLS. THIRD PROBLEM IS THE GEARS. THEY ARE TOO TIGHT. ALWAYS WAS DIFFICULT TO PUT INTO GEAR, SOMETIMES TO PUT IT INTO FIRST ONE MUST PUT IT IN REVERSE FIRST THEN PUT INTO 1ST GEAR. WHAT KIND OF NONSENSE IS THAT? COMPLAINED TO DEALER WITHIN THE FIRST YEAR. DEALER SAID OTHER CUSTOMERS HAVE COMPLAINED ABOUT THE TIGHT GEARS BUT THAT WAS THE WAY IT WAS BUILT AND TO WAIT AND SEE IF IT NATURALLY BECAME EASIER. FROM RESEARCHING THE INTERNET THE KEY GETTING STUCK AND NOT TURNING OFF APPEARS TO BE A COMMON PROBLEM. A RECALL SHOULD BE ISSUED AND GM SHOULD PAY FOR THE REPAIRS. *TR