NHTSA Complaint #10421708 — 2004 CADILLAC DEVILLE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10421708
Vehicle	2004 CADILLAC DEVILLE
Component	STEERING
Date of Incident	August 27, 2011
Date Filed	August 27, 2011
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. MY CADILLAC DEALER SAID ITS A DESIGN FLAW THAT CANNOT BE FIXED AND REFUSED TO OFFER ANY HELP OTHER THAN TO OFFER TO SELL ME A BUICK. I HAVE CONTACTED GM/CADILLAC WITH NO RESULTS. I HAVE HAD MANY NEAR MISSES WHEN THE STEERING FAILS AT RANDOM IN WET WEATHER. THIS DEFECT IS GOING TO CAUSE A CRASH. IT IS SHOULD BE FIXED BY CADILLAC IN A RECALL ASAP. I WILL NOT ALLOW ANYONE TO DRIVE THIS CAR DURING WET WEATHER. A AMALLER PERSON WILL NOT HAVE THE MUSCLE TO CONTROL THE CAR AT ANY SPEED ABOVE 5 MPH. *TT

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