NHTSA Complaint #10421519 — 2011 HONDA CIVIC

OWN A 2010 HONDA CIVIC HYBRID. OVER THE LAST 18 MONTHS HAVE GOTTEN 35-42 MPG DEPENDING ON CITY OR HIGHWAY. OVER ALL HAVE BEEN HAPPY WILL PURCHASE UNTIL THE LAST SEVERAL WEEKS. 3 WEEKS AGO HAD TO TAKE CARE INTO SERVICE (AT 25000 MILES) WAS TOLD THE PROBLEMS I WAS HAVING OF INABILITY TO RETAIN CHARGE ON IMA BATTERY WAS DUE TO A WEAK BATTERY. IT WAS DECIDED BY THE SERVICE DEPT TO REPLACE BATTERY. BATTERY WAS REPLACED AND IS KEEPING A SOMEWHAT BETTER CHARGE BUT HAVE NOTICED A SIGNIFICANT DECREASE IN POWER AND THE AUTO STOP FUNCTION ONLY WORKING OCCASIONALLY, ALSO NOTICED A DECREASE OF MILEAGE DOWN TO 23-25 MPG IN CITY. TOOK THE CAR BACK TO SERVICE AND AFTER THEY RAN DIAGNOSTIC TEST AND REVIEWING WITH HONDA "TECH" PEOPLE WAS TOLD THAT PERFORMANCE WAS HOW THEY INTENDED TO DECREASE WEAR ON BATTERIES LIFE. A CAR WITH NO POWER TO GO UP SMALL HILLS AND A 25MPG AVERAGE IS NOT WHAT I SPENT 27000$ ON AND THAT IT IS CERTAINLY NOT WHAT HONDA ADVERTISED THE CAR TO BE. *TR