NHTSA Complaint #10420717 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10420717
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 8, 2011
Date Filed	August 19, 2011
Mileage	150,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 55 MPH SHE NOTICED SMOKING IN THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THERE WAS A MINOR DEFECT IN THE TRANSMISSION. THE MECHANIC REPAIRED THE DEFECT AND WITHIN TWO WEEKS THE TRANSMISSION FAILED. THE CONTACT TOWED THE VEHICLE TO HER HOME AND NOTIFIED THE MANUFACTURER REGARDING THE TRANSMISSION FAILURE. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD SINCE THERE WERE NO RELATED RECALLS. THE CONTACT STATED IF THE TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY, A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 150,000.

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