NHTSA Complaint #10420388 — 2009 TOYOTA COROLLA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10420388
Vehicle	2009 TOYOTA COROLLA
Component	WHEELS
Date of Incident	July 12, 2011
Date Filed	August 17, 2011
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I NOTICED WHILE WASHING THE VEHICLE THAT ALL 4 WHEELS ARE HAVE RUSTING AREAS ON THEM. THE VEHICLE IS ONLY 2 YEARS AND 3 MONTHS. I BROUGHT THE VEHICLE BACK TO WHERE I PURCHASED IT AT BOCH TOYOTA IN NORWOOD MA. THE SERVICE MANAGER SAW THE ISSUE AND TOLD ME THAT HE HAD TO TALK TO HIS TOYOTA REPRESENTATIVE ABOUT THE ISSUE. A WEEK LATER, I CALLED BACK AND THEY SAID THAT TOYOTA DOESN'T BELIEVE THAT IT IS DEFECTIVE MATERIALS. THAT IT IS CAUSED BECAUSE OF THE AREA IN WHICH I LIVE IN THE NORTHEAST. UPON VISITING A DIFFERENT TOYOTA DEALERSHIP THEY ALL HAVE RUSTING ISSUES ON THE SAME YEAR VEHICLES. AS YEARS PAST I BELIEVE IT WILL BECOME A SAFETY ISSUE ! THE WARRANTY IS OVER IN LESS THAN 3,000 MILES. PLEASE HELP.

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