NHTSA Complaint #10392251 — 2009 TOYOTA COROLLA

EVENT: HIGH FREQUENCY NOISE FROM FRONT WHEELS WHILE ON THE FREEWAY. DETAILS: OCCURS ON THE FREEWAY AND ONLY WHEN SPEED IS BETWEEN 60 AND 80 MPH. BUT GOES OFF ONCE PRESSED ON THE BRAKE. NOISE WILL NOT COME RIGHT AFTER YOU GO OVER 60 MPH ON THE FREEWAY, BUT AFTER 10 TO 15 MIN, ON THE FREEWAY, IT WILL START PRODUCING THE NOISE. ONCE THE NOISE STARTS, IF WE GO ANY SPEED BETWEEN 60 AND 80 MPH, IT WILL CONTINUE, AND STOP AS SOON AS WE ENGAGE THE BRAKES SLIGHTLY, BUT WILL REAPPEAR WITHIN FEW MORE MINS OF DRIVING ON THE FREEWAY. RESOLUTION: WENT 3 TIMES TO THE DEALER FOR THE SAME ISSUE. DEALER HAD NO IDEA OF WHAT CAUSED THE ISSUE, AND SIMPLY SAID THAT IT WAS FIXED 2 TIMES WITH MINIMAL INVESTIGATION. 3RD TIME THEY HAD THE VEHICLE FOR 2 WEEKS IN THE LAST ATTEMPT AND TEST DROVE IT FOR A TOTAL OF 2000 MILES IDENTIFY THE PROBLEM. NO SERVICE TECH AT DEALERS LOCATION WAS ABLE TO GET IT. TOYOTA SENT A FACTORY TECH. AND HE DID THE 3RD LONG ATTEMPT MENTIONED ABOVE TO FIND OUT THAT IT WAS THE FRONT LEFT WHEEL HUB THAT CAUSED THE ISSUE. *TR