NHTSA Complaint #10420073 — 2011 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10420073
Vehicle	2011 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 18, 2011
Date Filed	August 18, 2011
Mileage	27,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

"ESC" LIGHT ACTIVATED INTERMITTENTLY OVER PAST FOUR DAYS. SUDDENLY BRAKE SWITCH FAILED, RESULTING IN BRAKE LIGHTS FAILING COMPLETELY. UNABLE TO START THE VEHICLE (SINCE THAT REQUIRES BRAKE PEDAL TO BE PRESSED, AND BRAKE SWITCH FAILURE MEANS CAR DOESN'T KNOW PEDAL IS DEPRESSED), AND UNABLE TO SWITCH GEARS AT ALL FOR SAME REASON. THIS FAILURE HAS OCCURRED ON TWO SEPARATE HYUNDAI SONATAS I HAVE OWNED (A 2006 AND NOW A 2011) MORE THAN A DOZEN TIMES. THE MOST RECENT TIME WAS IN THIS VEHICLE, 28 DAYS AGO. THIS FAILURE IS KNOWN BY HYUNDAI, BUT STILL REQUIRES A TIME AND MONEY INVESTMENT TO FIX, I HAVE LOST HUNDREDS OF HOURS OF MY TIME TO FIX THIS PROBLEM WHICH HAS NEVER BEEN MITIGATED. I HAD TO PAY OUT OF POCKET FOR THE FIRST SEVERAL BRAKE SWITCH REPLACEMENTS, THEY HAVE SINCE BEEN COVERED BY THE DEALER. HYUNDAI SAYS THEY HAVE DEVELOPED A NEW BRAKE SWITCH WHICH WAS SUPPOSED TO LAST LONGER, BUT THE FAILURES PERSIST. *KB

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