NHTSA Complaint #10419513 — 2004 TOYOTA SIENNA

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10419513
Vehicle	2004 TOYOTA SIENNA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 15, 2011
Date Filed	August 15, 2011
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

AFTER YEARS OF DEALING WITH THIS ISSUE TOYOTA HAS YET TO PROVIDE A REASON OR SOLUTION. WHEN TRAVELING AT LOWER SPEEDS THE TRANSMISSION DISENGAGES AND WHEN YOU NEED TO ACCELERATE THERE IS A 1 TO 2 SECOND DELAY BEFORE THE TRANSMISSION RE-ENGAGES. TOYOTA MADE ME SERVICE THE TRANSMISSION...NO HELP....THEN THEY CLAIMED I NEEDED A SOFTWARE UPDATE...WHICH THEY CHARGED ME $80 ...TO UPDATE THEIR SOFTWARE DESIGN FLAW. STILL... THE TRANSMISSION HAS NOT IMPROVED. MY ONLY CONCERN IS THAT IF I SHOULD EVER NEED TO ACCELERATE TO AVOID AN ACCIDENT, MY VAN MAY NOT RESPOND IN TIME. *TR

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