NHTSA Complaint #10419490 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10419490
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	November 15, 2010
Date Filed	August 15, 2011
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS PULLING MY WIFE'S CAR OUT OF THE GARAGE WHEN THE LEFT FRONT TIRE BLEW. I THOUGHT IT WAS JUST A FLAT TILL I NOTICED THAT THE FRONT STRUT (SPRING) HAD BROKEN. I COULD TELL THAT THIS HAPPENED BECAUSE OF A MANUFACTURING DEFECT (THE STEEL WAS NOT HEAT TREATED PROPERLY). I KNOW THIS BECAUSE I SPENT 40 YEARS IN THE AUTO INDUSTRY AS A QUALITY CONTROL MANAGER. I TOOK THE CAR INTO MY MECHANIC AND HAD ALL FOUR STRUTS REPLACED AT A COST OF ALMOST $800.00 THIS IS A TRUE SAFETY DEFECT BECAUSE MY WIFE TRAVELS TO WORK ON I-75 AT 70 MPH AND DRIVES 60 MILES ONE WAY TO WORK. IF THIS HAPPENED ON THE HIGHWAY, SHE SURELY WOULD HAVE FLIPPED OVER! *TR

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