NHTSA Complaint #10419443 — 2006 DODGE DURANGO

TL* THE CONTACT OWNS A 2006 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL THE BRAKES WERE DEPRESSED AND SMOKE EMITTED FROM THE BRAKES AND SMELLED AS IF THEY WERE ON FIRE. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE. THE CHECK ENGINE AND AIR BAG LIGHTS BEGAN TO ILLUMINATE INTERMITTENTLY. THE CONTACT WAS CONCERNED THAT THERE WAS NO AIR BAG IN THE VEHICLE. THE BRAKES WERE CURRENTLY MAKING A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER REPEATEDLY WHERE THEY CONTINUED TO TURN THE WARNING LIGHTS OFF; HOWEVER, THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER TOOK THE VEHICLE TO ANOTHER DEALERSHIP FOR DIAGNOSTIC TESTING AND ADVISED THE CONTACT THAT THE CATALYTIC CONVERTER FAILED AND SHE WOULD BE RESPONSIBLE FOR HALF OF THE REPAIR COST. THE FAILURES OCCURRED IMMEDIATELY AFTER SHE PURCHASED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 91,000.