NHTSA Complaint #10418817 — 2005 JEEP LIBERTY

THE REAR WINDOW ON THE DRIVER'S SIDE FELL DOWN FOR NO REASON. I PRESSED THE SWITCH IT DID NOT MOVE. I PULLED IT UP BY HAND BUT IT WOULD FALL RIGHT DOWN. I TOOK IT TO THE JEEP DEALER THINKING IT WOULD BE UNDER WARRANTY BUT THEY CHARGED ME. TWO YEARS LATER IT HAPPENED AGAIN ON THE SAME WINDOW. I PAID FOR IT AGAIN. SINCE, THEY FIXED IT LAST TIME THEY SCRATCHED THE GLASS AND I CANNOT OPEN THE DOOR FROM THE INSIDE. I AM SINGLE AND 99.9% OF THE TIME I AM THE ONLY ONE IN THE CAR. THE WINDOW DOES NOT EVEN GET USED AND IT FAILS. THE WINDOW WAS NOT USED ONCE SINCE THE SECOND REPLACEMENT AND IT HAS FAILED AGAIN FOR A THIRD TIME. THE SECOND TIME I WAS AT THE JEEP DEALER TO HAVE IT REPLACED THE SERVICE ADVISOR EVEN SAID TO ME THAT THIS HAPPENS ALL THE TIME ON THESE VEHICLES. WELL, THEN WHY ISN'T SOMETHING BEING DONE ABOUT IT? WHEN YOU READ THE INTERNET YOU WILL FIND THAT ALL JEEP LIBERTY'S FROM 2002 TO 2007 HAVE THIS PROBLEM. THE PART WAS NOT ENGINEERED CORRECTLY AND DOES NOT HOLD UP. THE PART IS CLEARLY DEFECTIVE. YOU WILL BE DRIVING ALONG AND ALL OF A SUDDEN YOU HEAR AIR RUSHING IN BEHIND YOU. CHRYSLER NEEDS TO BE FORCED TO FIX IT BECAUSE OTHERWISE, THEY WILL NOT DO IT. THEY KNOWINGLY SOLD A DEFECTIVE PRODUCT WHICH IS FRAUD AND IT IS ILLEGAL. YOUR JEEP IS NEVER SECURE AND IS UNSAFE. I TRAVEL INTO THE CITY EVERY DAY AND HAVE TO FEAR THAT WHEN I WALK OUT MY WINDOW WILL BE DOWN AND I WILL BE ROBBED OR SOMEONE CAN JUST REACH IN AND GET IN MY CAR BECAUSE THE WINDOW IS DOWN AND KILL ME, ATTACK ME OR ROB ME. THIS DOES NOT EVEN INCLUDE THE NUMEROUS OTHER PROBLEMS: BELT TENSIONER DEFECTIVE, BALL JOINTS BAD, REAR WINDOW NOT WORKING, ROOF RACK LOSE AND FADED, WINDSHIELD LEAKING, ELECTRICAL ISSUE, HORN STUCK ON JUST TO NAME SOME OF THE PROBLEMS I HAVE EXPERIENCED. EVERY YEAR OR TWO JEEP EXPECTS YOU TO PAY HUNDREDS OF DOLLARS TO HAVE A DEFECTIVE PART FIXED.