NHTSA Complaint #10418342 — 1999 DODGE CARAVAN

VEHICLE SPEED CONTROL:CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10418342
Vehicle	1999 DODGE CARAVAN
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	July 1, 2011
Date Filed	August 10, 2011
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CRUISE CONTROL SYSTEM FAILED. AFTER SETTING THE CRUISE CONTROL TO 35 MPH, THE VEHICLE AUTOMATICALLY SPED UP TO 55 MPH. THE BRAKES WERE THEN APPLIED, BUT THE VEHICLE CONTINUED TO ACCELERATE. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CRUISE CONTROL SWITCH WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 09/19/11 *BF THE CONSUMER ALSO STATED THE CRUISE CONTROL WOULD ACTIVATE ON ITS OWN. THE DEALER REPLACED THE CRUISE SERVO/ACTUATOR. THEY ALSO RECOMMENDED AN ENGAGEMENT SWITCH. UPDATED 09/30/11*JB

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