NHTSA Complaint #10418279 — 2005 VOLVO S40

I OWN A 2005 VOLVO S40 T5 WHICH I HAVE ENJOYED THUS FAR. HOWEVER EVERY ONCE IN A WHILE WHEN YOU INSERT THE KEY, WHICH IS AN ELECTRONIC KEY THE MESSAGE DISPLAY WILL DISPLAY "KEY ERROR TRY AGAIN." WHEN THIS HAPPENS THE CAR WILL NOT START AT ALL, NOTHING INSIDE THE CAR INCLUDING THE RADIO WILL WORK EITHER. AFTER 20 TO 30 TIMES TRYING TO START THE CAR THE KEY WILL EVENTUALLY START THE CAR. THERE ARE 2 KEYS TO MY CAR AND THIS HAPPENS WITH BOTH KEYS, SO I KNOW IT ISN'T THE KEY. I HAVE RESEARCHED THIS ONLINE AND FOUND IT TO BE A COMMON PROBLEM. THIS HAPPENS SPORADICALLY FOR EXAMPLE IT WILL HAPPEN SEVERAL TIMES OVER A WEEK OR SO AND THEN NOT HAPPEN FOR SEVERAL MONTHS. IT RECENTLY STARTED ABOUT A WEEK AGO AND HAS HAPPENED EVERYDAY SINCE. IT IS EMBARRASSING TO BE IN SUCH A NICE CAR AND IT NOT START. SOMETIMES WHEN THIS HAPPENS, IN ADDITION TO THE "KEY ERROR TRY AGAIN" MESSAGE THE MESSAGE DISPLAY WILL ALSO DISPLAY MESSAGES INCLUDING "BRAKE FAILURE, STOP CAR SAFELY" AND "IMMOBILIZER SEE MANUAL." THE BRAKES ARE FINE, BECAUSE THEY WORK ON THE WAY HOME AND WORK WHILE THIS MESSAGE IS DISPLAYED. THE COMPUTER IN THE CAR WAS RESET AND THAT SEEMED TO HELP TEMPORARILY, BUT I BELIEVE IT IS AN ELECTRICAL PROBLEM SINCE THE CAR DOES NOT RECOGNIZE THE KEY. I WOULD APPRECIATE THIS MATTER BEING INVESTIGATED AND RECALLED IF POSSIBLE. *TR