NHTSA Complaint #10418161 — 2004 FORD FREESTAR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT AXLE ASSEMBLY DETACHED FROM THE VEHICLE WHILE IN A RESIDENTIAL DRIVEWAY. THE VEHICLE HAD NOT BEEN INVOLVED IN A COLLISION OR ROAD HAZARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE. LATER, THE REAR CARGO DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 114,000.