NHTSA Complaint #10418140 — 2003 KIA SORENTO ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10418140
Vehicle	2003 KIA SORENTO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 8, 2011
Date Filed	August 9, 2011
Mileage	86,152 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING OUR 2003 KIA SORENTO WE HEARD A LOUD CLUNK AND BANG. PULLED THE VEHICLE OVER AND FOUND THE CRANKSHAFT PULLEY LAYING AT THE BOTTOM OF THE ENGINE COMPARTMENT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS IN JUNE OF 2010 WITH 78,560 MILES. THE DEALER REPLACED THE BROKEN BOLT. (PART NUMBER 23127 39801QQK) THIS IS WHAT CAUSED THE FAILURE. WHEN THE BOLT FAILED IT CAUSED THE FOLLOWING ADDITIONAL DAMAGE, TIMING BELT, SENSOR CRANK ANGLE, BLADE SENSING CRANK. THE TOTAL BILL CAME TO 1197 FOR A BOLT FAILING. THE BOLT FAILED AGAIN 14 MONTHS LATER ON AUGUST 8TH 2011. SAME EXACT PROBLEM THAT OCCURRED THE FIRST TIME. THE CAR IS CURRENTLY IN THE SHOP AND I'M FIGHTING WITH THE DEALER NOW TO REPAIR IT UNDER WARRANTY. I'VE DONE SOME RESEARCH ON THIS AND THIS IS BECOMING A GROWING ISSUE WITH THE SORENTOS. IF YOU OWN ONE HAVE THE BOLT ON INSPECTED DURING EVERY OIL CHANGE. IF THE BOLT SEEMS LOOSE HAVE IT CHECKED OUT IMMEDIATELY. IT COULD SAVE YOU THOUSANDS. *TR

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