NHTSA Complaint #10195221 — 2003 KIA SORENTO ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10195221
Vehicle	2003 KIA SORENTO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 16, 2007
Date Filed	July 3, 2007
Mileage	48,438 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 45 MPH, THE CRANK SHAFT FAILED AND THE VEHICLE WAS TOWED. THE TOTAL COST OF THE RENTAL EXPENSE WAS $600. THE CONTACT STATED THAT WHEN THE CRANKSHAFT FAILED, HE WAS STRANDED. THE KIA DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE. THERE ARE NO WARNING INDICATORS PRESENT WHEN THE FAILURE OCCURS. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE CURRENT MILEAGE IS 48,000 AND FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THE REPAIR WAS COVERED UNDER RECALL, SINCE A RECALL WAS ISSUED, HOWEVER HE IS REQUESTING REIMBURSEMENT FOR THE RENTAL CAR. THE RADIATOR ASSEMBLY WAS REPLACED DUE TO A LEAK AT THE LOWER SEAM. UPDATED

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