NHTSA Complaint #10418111 — 2007 TOYOTA PRIUS

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10418111
Vehicle	2007 TOYOTA PRIUS
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 6, 2011
Date Filed	August 9, 2011
Mileage	59,181 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2007 TOYOTA PRIUS REAR HATCH HANDLE MELTED. NOTICED ABOUT A 3 MONTHS AGO JUST THOUGH THAT IT WAS REALLY HOT OUT. THEN THOUGH THIS HANDLE SHOULD NOT MELT TO HIGH HEAT THERE HAS TO BE A PROBLEM. WENT TO DEALER TO HAVE OIL CHANGE AND INSPECTION, HAD SERVICE MGR. OPEN HATCH AND HE STATED THERE IS A PROBLEM. HE STATED THAT BECAUSE CAR IS OUT OF WARRANTY HE CAN NOT DO ANYTHING AND THAT IT WILL COST 58.84 FOR HANDLE AND 97.00 FOR LABOR. HE GAVE ME TOYOTA CARE NUMBER TO CALL, I CALLED TODAY AND THEY STATE THE SAME THING OUT OF WARRANTY...........I KNEW THAT WAS COMING..... THIS HANDLE SHOULD NOT MELT, THERE HAS TO BE A PROBLEM WITH THE WIRING OVER HEATING. THE BUTTONS ON THE DOORS TO LOCK THE CAR ARE MADE OUT OF THE SAME MATERIAL. TOYOTA WILL NOT DO ANYTHING UNTIL SOMEONE HAS A FIRE AND SOMEONE DIES. *TR

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Other LATCHES/LOCKS/LINKAGES Complaints

#10661430 — December 1, 2014 — FOR SOME TIME NOW, THE REAR LATCH HAS BEEN STICKING AND HAS BEEN NEEDING SEVERAL ATTEMPTS TO RELEASE. FINALLY, NOW I...

#10615404 — July 22, 2014 — COMPONENTS: EQUIPMENT LATCHES/LOCKS/LINKAGES THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED (MELTED ALMOST) I...

#10561633 — January 27, 2014 — THE BACK LATCH OF MY TOYOTA PRIUS 2007 HAS DEGRADED. IN THE PAST I HAVE RARELY USED THE TRUNK OF MY CAR AND THEREFOR...

#10554712 — December 3, 2013 — REAR LATCH ASSEMBLY ON MY PRIUS HAS STARTED TO MELT AND BLOCK THE OPENING OF THE REAR LATCH. THIS SEEMS TO BE A PROB...

#10551223 — November 7, 2013 — 2007 TOYOTA PRIUS REAR HATCH HANDLE FAILURE. RUBBER COVER MELTS INTO ELECTRIC SWITCH MAKING IT INOPERABLE. *TR

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