NHTSA Complaint #10417716 — 2005 JEEP LIBERTY

IT IS A WELL DOCUMENTED FACT REGARDING THE CONTINUED NEGLIGENCE OF CHRYSLER/JEEP REGARDING THE DEFECTIVE WINDOW REGULATORS. THE WINDOW REGULATOR CONTROLS THE ELECTRIC WINDOW AND KEEPS IT IN PLACE. WITH NO WARNING THE DEFECTIVE PART FREQUENTLY BREAKS CAUSING THE WINDOW TO FALL INTO THE DOOR-THE WINDOW CANNOT BE ROLLED UP. THE FIRST TIME THIS HAPPENED 11/09 I HAD TWO SMALL CHILDREN IN THE BACK SEAT DURING A THUNDERSTORM. I WAS TRAVELING ON THE FREEWAY. SUDDENLY THE WINDOW DROPPED INTO THE REAR DRIVERS DOOR. THE CHILDREN STARTED SCREAMING AS RAIN CAME INTO THE VEHICLE AND I HAD TO PULL OVER ONTO THE SIDE OF THE FREEWAY. I HAD TO CALL FOR HELP AND A FAMILY MEMBER DROVE 60 MILES TO PICK UP THE CHILDREN AS WE SAT ON THE SIDE OF THE ROAD WITH POURING RAIN COMING INTO THE VEHICLE. AFTER INVESTIGATING THE MATTER AND SPENDING 357.00 TO GET IT FIXED,I REALISED THIS HAS BECOME A CHRONIC SAFETY ISSUE FOR THIS VEHICLE. JEEP FIXES THE WINDOW WITH THE SAME FAULTY PART,THEY REIMBURSED ME FOR MOST OF THE COST HOWEVER 21 MONTHS LATER..... THE SAME THING ALL OVER AGAIN AND THIS TIME THEY DON'T WANT TO COVER IT AND OF COURSE THEY STILL FIX IT WITH THE SAME DANGEROUS PART. IT NOW COSTS 400-500$ TO FIX IT. THOUSANDS OF JEEP LIBERTY OWNERS HAVE DEALT WITH THIS PROBLEM OVER AND OVER. I DON'T UNDERSTAND HOW CHRYSLER/JEEP CAN GET AWAY WITH THIS BLATANT SAFETY ISSUE. *TT