NHTSA Complaint #10417318 — 2006 JEEP LIBERTY

THIS IS TO REPORT A FAULTY PART ON THE WINDOW REGULATOR. THREE TIMES MINE HAS FAILED. TWICE THE LEFT REAR WINDOW HAS FALLEN INTO THE DOOR DUE TO A REGULATOR WHICH WAS FAULTY AND ON THE THIRD OCCASION IS WAS THE RIGHT REAR WINDOW THAT FELL. LUCKY FOR ME, I WAS STOPPED WHEN MY WINDOWS DROPPED. WHEN THE PART FAILS, THE GLASS JUST FALLS DOWN INTO THE DOOR. THE COST TO REPAIR IS $750. AT THE DEALER BECAUSE YOU MUST REPLACE THE WHOLE REGULATOR, YOU CANNOT REPLACE JUST THE FIFTY CENT PART. THE ALTERNATIVE WHICH MOST PEOPLE DO IS TO TAPE THE WINDOW GLASS UP WHICH OBSCURES THE VISION AND IS A SAFETY HAZARD. THIS IS A CHRONIC PROBLEM THAT JEEP HAS KNOWN ABOUT FOR YEARS. IMAGINE A MOTHER DRIVING WITH A CHILD IN THE REAR CAR SEAT IN A HEAVY RAINSTORM AND PASSES A TRACTOR TRAILER AT NORMAL SPEEDS. THE WINDOW FAILS AND FALLS. YOU THEN HAVE HEAVY RAIN AND DEBRIS COMING INTO THE REAR WINDOW. THE MOTHER PANICS AS SHE IS CONCERNED ABOUT WHAT IS HAPPENING TO HER CHILD AND VEERS INTO THE TRACTOR TRAILER. THESE VEHICLES NEED TO BE RECALLED IMMEDIATELY. THE FAULTY PLASTIC SLIDES NEED TO BE REDESIGNED AND REPLACED WITH A METAL SLIDE WITH NEOPRENE GUIDES. I AM NOT THE ONLY ONE WITH THIS PROBLEM - A SIMPLE INTERNET SEARCH WILL YIELD HUNDREDS OF OTHER INDIVIDUALS WHO HAVE ENCOUNTERED THIS PROBLEM. I HAVE SAVED THE PARTS FROM MY DOOR IF YOU WISH TO INSPECT THEM.