NHTSA Complaint #10417174 — 2007 CHEVROLET AVEO

TL* THE CONTACT OWNS A 2007 CHEVROLET AVEO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SPEEDOMETER DISPLAYED A READING OF 25 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER BECAUSE THE CONTACT REFUSED TO DRIVE IT HOME. UPON FURTHER EXAMINATION, THE DEALER STATED THAT FAILURE CODES FOR THE FUEL TANK AND EVAP HOSE APPEARED DURING A DIAGNOSIS. THE FAILURE CODES WERE RESET. APPROXIMATELY ONE YEAR LATER THE FAILURE RECURRED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO COVER THE REPAIR EXPENSES BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 57,665 AND THE CURRENT MILEAGE WAS 88,194.