NHTSA Complaint #10417155 — 2005 CHRYSLER TOWN AND COUNTRY

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING IN RAINY WEATHER CONDITIONS AT VARIOUS SPEEDS AND UPON ENCOUNTERING A PUDDLE IN THE ROAD, THE AIRBAG WARNING INDICATOR BEGAN TO ILLUMINATE. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE AIR TEMPERATURE COMPLETELY DRIED OUT THE MOISTURE THAT ACCUMULATED INTERNALLY FROM THE RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). A FEW DAYS AFTER THE REPAIR, WHILE DRIVING IN SEVERE RAINY CONDITIONS THE FAILURE RECURRED. THE RECALL REMEDY WAS INSUFFICIENT. THE DEALER WAS NOTIFIED AND THEY REFUSED TO DIAGNOSE THE VEHICLE WITHOUT A CHARGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED REGARDING THE FAILURE AND THEY WERE UNABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.