NHTSA Complaint #10417075 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10417075
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	August 4, 2011
Date Filed	August 4, 2011
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

2002 FORD EXPLORER HAD ALL COIL SPRINGS BROKEN AND SOME MAY HAVE BEEN FOR QUITE SOME TIME. THIS IS A COMMON PROBLEM THAT FORD WILL NOT ACKNOWLEDGE. I PULLED INTO MY DRIVEWAY AND I HEARD SOMETHING CLUNK IN THE BACK AND SURE ENOUGH IT WAS COMPLETELY CRACKED. TOOK IT INTO GET REPAIRED ALONG WITH STRUTS AND BALL BEARING PLATE. TOTAL COST FOR THE FAILURE OF THESE SPRINGS = $1750! *TR

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