NHTSA Complaint #10416799 — 2002 TOYOTA HIGHLANDER VISIBILITY

Complaint Details

ODI Number	10416799
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	August 2, 2011
Date Filed	August 2, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I HAVE A 2002 TOYOTA HIGHLANDER AND BOTH SUN VISORS WILL NOT STAY UP. THIS IS CREATING A SAFETY HAZARD WHEN THEY FALL DOWN AND BLOCKS MY VIEW WHILE I AM DRIVING. WHAT'S IT GOING TO TAKE - SOMEONE GETTING KILLED BEFORE TOYOTA WILL ADMIT THAT THE VISOR IS TOO HEAVY AND NEEDS TO BE CORRECTED. SEEMS WITH ALL THE NEGATIVE PUBLICITY THAT THEY HAVE RECEIVED LATELY THAT THEY WOULD DO WHAT IS RIGHT AND CORRECT THE PROBLEM ON ALL THEIR VEHICLES WITH THIS PROBLEM. I KNOW THAT IT WOULD BE COSTLY BUT IT IS THEIR PRODUCT AND THEY SHOULD BE WILLING TO DO THE RIGHT THING. *KB

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