NHTSA Complaint #10416659 — 2011 GMC TERRAIN

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10416659
Vehicle	2011 GMC TERRAIN
Component	STRUCTURE
Date of Incident	June 17, 2011
Date Filed	August 2, 2011
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT AFTER GOING THROUGH A CAR WASH, THE HEADLINER SEAL OF THE ROOF BECAME WRINKLED AND SAGGING. THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ROOF AND THE HEADLINER CLIPS FRACTURED FROM THE ROOF AND THE ROOF FLOPPED DOWNWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN APPLIED ADHESIVE AND FOAM TO THE ROOF OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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