NHTSA Complaint #10463601 — 2011 GMC TERRAIN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10463601
Vehicle	2011 GMC TERRAIN
Component	SEATS
Date of Incident	June 8, 2012
Date Filed	June 29, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 25 MPH AND ALMOST CRASHED INTO A PEDESTRIAN ON A BICYCLE. THE DRIVER WAS UNABLE TO SEE THE PEDESTRIAN UNTIL SHE WAS WITHIN AN EXTREMELY CLOSE PROXIMITY. THE CONTACT STATED THAT HE HAD PREVIOUSLY READ IN THE OWNER'S MANUAL THAT THE DRIVER SHOULD BE OVER 5'2 HOWEVER, THE DEALER ADVISED THAT THEY WERE NOT FAMILIAR WITH THE CONTACT'S FINDINGS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/07/12*LJ THE CONSUMER STATED HE READ IN THE OWNER'S MANUAL THAT A PERSON UNDER 5'2' SHOULD NOT DRIVE THE VEHICLE.

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