NHTSA Complaint #10416600 — 2006 JEEP LIBERTY

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10416600
Vehicle	2006 JEEP LIBERTY
Component	VISIBILITY
Date of Incident	July 30, 2011
Date Filed	August 1, 2011
Mileage	56,885 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

LEFT REAR WINDOW FELL DOWN WHILE CAR WAS PARKED. DEALER SERVICE SAID THE REGULATOR WAS OK BUT THE LIFT PLATE WAS BROKEN. YET AGAIN, THIS IS A DOOR THAT HAS NOT BEEN USED IN THE LAST 4 WEEKS AT A MINIMUM. CHRYSLER SERVICE REP WHO TOOK INITIAL CALL SAID THAT HE GETS LOTS OF CALLS FOR THIS ON 2005 & 2006 MODELS. HE WENT ON TO SAY THAT MOST OF THE TIME IS IT IN DOORS THAT ARE SELDOM USED. CHRYSLER CASE MANAGER STATED THAT CHRYSLER IS UNDER NO OBLIGATION TO ADDRESS THIS ISSUE EVEN THOUGH THEY KNOW IT IS A MANUFACTURER DEFECT. NOT ONLY IS THIS A SAFETY ISSUE, IT IS A SECURITY ISSUE. *KB

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