NHTSA Complaint #10415609 — 2002 KIA OPTIMA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10415609
Vehicle 2002 KIA OPTIMA
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 43,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVERS SIDE DOOR WOULD NOT OPEN AFTER IT WAS LOCKED. THE DRIVER WAS FORCED TO ENTER AND EXIT THE VEHICLE BY CLIMBING OUT OF THE WINDOW. THE DEALER WAS NOTIFIED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 43,000. ONCE THE DRIVER SIDE DOOR IS LOCKED IT CANNOT BE UNLOCKED FOR THE INSIDE OR USING A KEY FOR THE OUTSIDE. AFTER WORKING THE LOCK FOR SOMETIME IT MAY UNLOCK OR STAY LOCKED. WHAT WE DO NOW IS TO LEAVE THE CAR UNLOCKED WHICH IS NOT THE BEST IDEA. THE PROBLEM IS NOT GETTING INTO THE CAR BUT GETTING OUT. NO RECALL FROM KIA. UPDATED 10/26/2011 *LN *TR

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