NHTSA Complaint #10415536 — 2002 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10415536
Vehicle	2002 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	June 13, 2009
Date Filed	July 28, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE ROCKER PANEL ON THE DRIVER SIDE OF THE VEHICLE WAS RUSTED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE WAS A MANUFACTURERS DEFECT WHICH HAD SINCE BEEN CORRECTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS AGAIN INFORMED THAT PARTS WERE UNAVAILABLE. THE REPAIR SHOP ALSO STATED THAT JUNK YARDS WERE NOT USING PARTS FROM OLDER VEHICLES BECAUSE THE PART WAS KNOWN TO HAVE RUSTING ISSUES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.

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