NHTSA Complaint #10415486 — 2008 TOYOTA MATRIX POWER TRAIN

Complaint Details

ODI Number	10415486
Vehicle	2008 TOYOTA MATRIX
Component	POWER TRAIN
Date of Incident	July 23, 2011
Date Filed	July 28, 2011
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I NOTICED A CHIRPING NOISE FROM THE ENGINE. MY HUSBAND TOOK THE MATRIX TO A TOYOTA DEALER WHO ADVISED US, UPON INSPECTION THAT THE BOLT THAT HOLDS THE LIFTER ARM HADSHEARED OFF INSIDE THE ENGINE. WE ARE EXTREMELY FORTUNATE THAT THIS DID NOT RESULT IN AN INJURY ACCIDENT WHILST TRAVELING AT HIGHWAY SPEEDS! THE SERVICE MANAGER SAID HE HAD ONLY SEEN THIS HAPPEN BEFORE WHEN A BELT WAS REPLACED. THE ISSUE HAS NOT BEEN RESOLVED SINCE THE DEALER AND TOYOTA SEEM TO FEEL THAT IT IS NOT THEIR PROBLEM. THE DEALER QUOTED $2200+ AND ADVISED THAT IF THEY CANNOT DRILL THE BOLT OUT, THAT THE SHORT BLOCK WOULD NEED TO BE REPLACED. *TR

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