NHTSA Complaint #10981078 — 2008 TOYOTA MATRIX

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH WHEN THE VEHICLE IN FRONT OF THE CONTACT MADE AN UNEXPECTED STOP CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT. THERE WAS FRONT-END DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED AND A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THEIR NOSE AND NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A COLLISION CENTER HOWEVER, WAS NOT REPAIRED. THE DEALER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.