NHTSA Complaint #10415080 — 2007 CHEVROLET SILVERADO 1500

AROUND THE TIME MY TRUCK HIT THE 42000 MILE MARK THE OIL LOW INDICATOR WARNING ILLUMINATED ON MY INSTRUMENT PANEL. I TOOK IT IN TO THE DEALER SINCE IT WAS WELL UNDER WARRANTY. THE DEALER BEGAN AN OIL CONSUMPTION TEST AND THE TRUCK CONTINUED TO GO THROUGH OIL REGULARLY. SOMETIMES JUST HALF A QUART BUT SOMETIMES AS MUCH AS 1 1/2 QUARTS. THE DEALERSHIP DID WORK ON THE ENGINE 6 MONTHS INTO THIS ISSUE BUT THAT DID NOT STOP THE OIL CONSUMPTION. AFTER DEALING WITH THEM FOR OVER 12 MONTHS, AND THE LOW OIL LIGHT COMING ON 2 MORE TIMES, I WAS TOLD THERE WAS NOTHING WRONG WITH THE TRUCK AND ACCORDING TO GM SPECS, CONSUMING 1 QUART OF ENGINE OIL EVERY 2000 MILES, WAS ACCEPTABLE. I CALLED AND COMPLAINED TO THE GM CORPORATE OFFICES BUT WAS TOLD THAT THEY COULD NOT CONTRADICT THE DEALERSHIP SINCE THEY WERE THE ONES MONITORING THE OIL CONSUMPTION ISSUE. I TOLD THEM THAT BY THEIR "SPECS" IF I TOOK MY FAMILY ON A ROAD TRIP FROM CA TO NY AND BACK, I WOULD HAVE TO REPLACE AT LEAST 3 QUARTS, OR HALF THE TOTAL IN THE CRANK CASE, DURING THE TRIP. I KNOW OF NO OTHER AUTOMOBILE MANUFACTURER THAT WOULD FIND THIS ACCEPTABLE. GM SAYS IT IS. IN MY OPINION, THIS IS A SAFETY ISSUE THAT GM IS WELL AWARE OF AND FAILING TO ADDRESS, EVEN WHEN AN OWNER HAS FOLLOWED THE RECOMMENDED MAINTENANCE SCHEDULE AND REPORTED THE ISSUE IN A TIMELY FASHION. I WILL NOT OWN ANOTHER GM PRODUCT. THEIR CUSTOMER-NO-SERVICE IS TERRIBLE AND CONTRARY TO THE TELEVISION ADS, THEY DO NOT STAND BEHIND THEIR PRODUCTS. *TR