NHTSA Complaint #10414051 — 2006 FORD FUSION

I HAVE A 2006 FORD FUSION. I BOUGHT IT USED JUST A YEAR AGO, AND SHORTLY AFTER IT STARTED MAKING A LITTLE BIT OF A POPPING SOUND WHEN TURNING. I KNEW THERE HAD TO BE SOMETHING WRONG WITH IT. IT EVENTUALLY GOT WORSE MAKING A LOUD CREAKING SOUND WHENEVER I WOULD TURN, PUSH THE GAS, AND HIT THE BREAKS WHILE GOING A LOWER SPEED. WE TOOK IT IN TO BE LOOKED AT, AND THEY DIDN'T SEE ANYTHING WRONG. THEN WE WENT SOMEWHERE ELSE, AND THEY MISS DIAGNOSED IT. FINALLY, WE WENT TO A FORD DEALERSHIP AND FOUND OUT IT WAS A CRACKED SUBFRAME. FORD WOULD NOT COVER THE COST OF FIXING IT, SO WE EMAILED FORD TO COMPLAIN AND THEY STILL WOULD NOT DO ANYTHING. I PLAN ON WRITING COMPLAINTS ANYWHERE I CAN. THIS PROBLEM CAN BE DANGEROUS, AND THEY DON'T SEEM TO CARE. ARE THEY WAITING FOR SOMEONE TO GET HURT FIRST. IT SOUNDS LIKE THERE SHOULD BE A RECALL FOR THIS. *KB