NHTSA Complaint #10329346 — 2006 FORD FUSION

TL*THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE BEGAN TO MAKE A CLICKING NOISE WHENEVER THE VEHICLE WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE SHE WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND WAS NOT SAFE TO DRIVE LONG DISTANCES. THE SUBFRAME WAS REPLACED AT THE CONTACTS EXPENSE. THE CLICKING NOISE CONTINUED SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALERSHIP; HOWEVER, THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE CV BOOT WAS REPLACED BUT THE PROBLEM PERSISTED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.