NHTSA Complaint #10413866 — 2008 CHEVROLET IMPALA

WE OWN A 2008 CHEVY IMPALA LTZ AND HAVE HAD TO REPLACE THE BACK TIRES DUE TO EXCESSIVE WEAR. WE PURCHASED THE VEHICLE USED WITH 18000 MILES ON IT AND THE TREAD WAS COMPLETELY WORE TO THE STEEL BELTS ON THE INSIDE 3 TREADS AT 24000 MILES ON IT. WE TOOK THE CAR IN FOR ITS SCHEDULED 6000 ROTATION ONLY TO DISCOVER THE TIRES WERE SHOT. THE DEALER WOULD NOT HONOR REPLACING THE TIRE AND MENTIONED NO REASONABLE SOLUTION. I HAVE RESEARCHED THE CAR THOROUGHLY AND HAVE DISCOVERED DISTURBING FACTS ABOUT THE IMPALAS SPINDLE RODS. THERE HAVE BEEN MANY DOCUMENTED CASES ACROSS THE COUNTRY WITH VERY SIMILAR PROBLEMS WITH THE 2007 AND 2008 IMPALAS. UPON FURTHER INVESTIGATION, I FIND A CLASS ACTION SUIT HAS BEEN FILED AND GM HAS BEEN DRAGGING THEIR FEET. THEY RECALLED POLICE CARS, BUT NOT CARS BELONGING TO CITIZENS. ANY IMPALA THAT IS SHOWING COMMON WEAR SHOULD BE RECALLED. I CAN DEAL WITH A DEFECT, BUT MY FAMILY WAS AT RISK AS WE TRAVELED IN THE CAR TOGETHER 1200 MILES CROSS COUNTRY AND HAD NO IDEA ABOUT THE DEFECT. TIRES SHOULD NOT BE WORN TO THE STEEL AFTER LESS THAN 6000 MILES. GM IS PUTTING PEOPLE AT RISK. WHEN ARE THEY GOING TO SOLVE THIS PROBLEM AND MAKE THINGS RIGHT WITH THEIR PATRONS. *KB