NHTSA Complaint #10413368 — 2009 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	10413368
Vehicle	2009 TOYOTA RAV4
Component	STEERING
Date of Incident	May 31, 2011
Date Filed	July 18, 2011
Mileage	22,900 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE TRYING TO AVOID WHAT SHE THOUGHT WAS AN ANIMAL IN THE ROAD, BUT IT TURNED OUT TO BE PAPER. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND THE STEERING WHEEL LOCKED AS THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE FORWARD UNTIL CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER EXAMINED THE VEHICLE, AND STATED THAT THERE WAS NO FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 22,900. UPDATED 08/22/11*LJ THE CONSUMER SUFFERED A SHOULDER INJURY TRYING TO EXIT THE VEHICLE. UPDATED 06/22/12

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