NHTSA Complaint #10871112 — 2009 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	10871112
Vehicle	2009 TOYOTA RAV4
Component	STEERING
Date of Incident	May 26, 2016
Date Filed	May 26, 2016
Mileage	47,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AT 47,500 MILES, STEERING STARTED MAKING A CLUNKING NOISE WHEN WHEEL TURNED ALL THE WAY TO ONE SIDE OR THE OTHER. USUALLY IT OCCURRED WHEN TURNING THE WHEEL BACK TO CENTER BUT NOT ALWAYS. TENDED T HAPPEN IN A PARKING LOT OR WHEN A SHARP TURN WAS REQUIRED. DEALER REPAIRED AT A COST OF ALMOST $700. CAR WAS UNSAFE TO DRIVE WITHOUT REPAIR. (COST OF REPAIR COVERED UNDER EXTENDED SERVICE PLAN WHICH WAS PURCHASED WHEN CAR WAS PURCHASED.) THIS TYPE OF SERIOUS SAFETY ISSUE SHOULD NOT HAPPEN AT UNDER 50,000 MILES OR EVEN EVER.

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