NHTSA Complaint #10413362 — 2008 GMC ACADIA

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF ONCE THE KEY WAS TURNED TO THE OFF POSITION. THE CONTACT COULD REMOVE THE KEY FROM THE IGNITION, BUT THE VEHICLE CONTINUED TO RUN UNTIL THE BATTERY DIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE CONTINUED TO RUN DUE TO AN ELECTRICAL SHORTAGE CAUSED BY A WATER LEAK. THE DEALER REPLACED THE MOLDING AROUND THE SUN ROOF WHERE THE WATER WAS LEAKING IN FROM. THE FAILURE CONTINUED, AS WATER CONTINUED TO LEAK INTO THE VEHICLE AND THE ENGINE CONTINUED TO RUN WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT ALSO STATED THE HEADLIGHTS WERE MALFUNCTIONING AS WELL. THE FAILURE MILEAGE WAS 27,000.