NHTSA Complaint #10413261 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10413261
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 12, 2011
Date Filed	July 18, 2011
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2002 FORD EXPLORER-TRANSMISSION FAILURE-130,000 MILES-JULY 12, 2011 TRANSMISSION REBUILT AT 119,000 MILES ON JAN. 13, 2010 BY A LOCAL FORD DEALER- BOTH FAILURES CONSISTED OF THE TRANSMISSION SLIPPING IN AND OUT OF GEAR DURING NORMAL DRIVING. IN HEAVY TRAFFIC THIS IS A VERY DANGEROUS SITUATION. THE VEHICLE SUDDENLY LOSES SPEED AND PASSENGERS ARE SUBJECT TO REAR END IMPACT OR SUDDEN SURGES OF SPEED WHEN THE TRANSMISSION SLIPS BACK INTO GEAR, CAUSING A POSSIBLE REAR END IMPACT WITH ANOTHER VEHICLE. IN ADDITION, THE TRANSMISSION STICKS IN ONE GEAR AND WILL NOT SHIFT. FORD MOTOR COMPANY HAS BEEN AWARE OF THE PROBLEMS WITH THIS TYPE OF TRANSMISSION SINCE 2002. MY LOCAL DEALER SAYS THAT FMC FIGURES REVEALED THAT 30% OF VEHICLES EQUIPPED WITH THIS TRANSMISSION EXPERIENCED FAILURE OF SOME TYPE. HOWEVER FMC OFFERED VERY LITTLE RELIEF TO ITS CUSTOMERS. I BELIEVE THAT IT IS TIME FOR AN IMMEDIATE FORCED RECALL OF THIS TRANSMISSION. *KB

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