NHTSA Complaint #10412702 — 2007 TOYOTA SIENNA

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10412702
Vehicle	2007 TOYOTA SIENNA
Component	VISIBILITY
Date of Incident	January 15, 2011
Date Filed	July 12, 2011
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FM

Consumer Description

REMOTE CONTROLLED REAR VISION MIRROR QUIT FOLDING, AGAINST OR AWAY AS DESIGNED. SERVICE WRITER AT TOYOTA REFUSED REPAIR UNLESS OWNER PAID $450. REPAIRS NOT PERFORMED SINCE MIRRORS REMAINED FOCUSED. IN JUNE 2011, THE MIRROR ON THE PASSENGER SIDE FRONT DOOR BEGAN FOLDING BACK AND FORTH WITH THE WIND, ABOUT AN INCH FROM MECHANICAL FAILURE. MIRROR DESIGNED WITHOUT A WAY TO STOP MIRROR FROM FOLDING. VEHICLE HAS ZERO ACCIDENTS, MIRROR HAS NEVER BEEN DAMAGED OR REPAIRED AND FOLDING OPTION RARELY USED SINCE NEW. HOW MANY TOYOTA'S ARE BEING DRIVEN WITH UNRELIABLE VISION DUE TO FAULTY MIRRORS THAT WILL NOT LOCK INTO PLACE?

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