NHTSA Complaint #10412535 — 2010 CHEVROLET EQUINOX STEERING

Complaint Details

ODI Number	10412535
Vehicle	2010 CHEVROLET EQUINOX
Component	STEERING
Date of Incident	June 30, 2011
Date Filed	July 10, 2011
Mileage	18,036 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

JERKING IN STEERING WHILE DRIVING AT HIGHWAY SPEED. ROBERTS CHEVROLET OF PLATTE CITY, MO REPAIRED THE STEERING. WHEN TAKEN IN THEY STATED THEY HAD NOT HEARD OF THE PROBLEM. I HAD QUESTIONED THE SITUATION ONE OTHER TIME AT AN OIL CHANGE. THE STEERING JERKING WAS GETTING MORE INTENSE OVER TIME, SCHEDULED FOR IT TO BE CHECKED ON JUNE 30, 2011. ON MY REPAIR ORDER #192798 IT IS STATED REPLACED STEERING GEAR. WHEN I PICKED UP THE CAR I WAS INFORMED THEY COULD NOT FIND ANYTHING, BUT THEY FOLLOWED UP WITH GM AND GOT A BULLETIN #PIT4992A. THEY PERFORMED THE SERVICE LISTED IN THE BULLETIN. AS OF TODAY THAT SEEMS TO HAVE FIXED THE PROBLEM. THE REASON FOR LISTING THE COVERED SERVICE IS THE PROBLEM SEEMED TO BE GETTING WORSE WITH ONLY 18,000 MILES. THERE HAS NOT BEEN A RECALL SO FAR AS I KNOW. WE THE JERKING GETTING WORSE WITH TIME I WAS NOT SURE IF IT COULD CAUSE A COMPLETE STEERING LOSS WHILE DRIVING.

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