NHTSA Complaint #10412208 — 2003 FORD EXPLORER

SUDDENLY THE TRANSFER CASE STARTED JERKING AND THE SUV WAS SHAKING BADLY THAT I ALMOST COULDN'T DRIVE IT HOME. I WAS LUCKY TO HAVE THIS HAPPENING AT 1/2 MILE FROM MY HOUSE AND AT ABOUT 20-25 MILES PER HOUR! IT WAS NO CODE TO INDICATE WHERE THE FAILURE OCCURRED WITHIN THE POWER TRAIN. I TOOK A PART THE REAR END, I FOUND NOTHING WRONG WITH IT. I STARTED TO TROUBLESHOOT THE TRANSFER CASE AND I NOTICED THAT THE ELECTRICAL MOTOR WITH ACTUATOR DOES NOT SPIN THE SHAFT FROM TRANSFER CASE, REASON THAT THE TRANSFER CASE CAN'T SELECT FIRMLY THE POSITION OF HI, LOW OR 4WD!!!!. OBSERVING THAT THE MOTOR OF THE TRANSFER CASE SIFTER DOES NOT SPIN, I PURCHASED A NEW MOTOR FROM FORD,. AFTER REPLACEMENT, THE PROBLEM PERSISTED; SO, I REPLACED THE TRANSFER CASE MODULE, BEHIND THE GLOVE BOX; NO RESULT. TO BE ABLE TO MOVE THE CAR AROUND I UNPLUGGED THE TRANSFER CASE MOTOR SHIFT FROM THE MAIN HARNESS AND THE SUV STAYS NOW IN 4WD WITH BLINKING LIGHTS ON MY DASH FOR ABS AND 4X4 WD!!! I AM STILL WANDERING WHAT COULD HAPPENED TO ME IF THE JUMPING AND GRINDING WAS TO HAPPEND WHEN I WAS DRIVING THE CAR WITH 65-70 MILES PER HOUR AND THE POWER TRAIN COULD SNAP AND THE DRIVESHAFT COULD FLY OUT... WHO SHALL BE RESPONSIBLE FOR MY LIFE OR SOMEBODY ELSE'S THAT I COULD HIT? I CONSIDER THAT THE MANUFACTURER SHALL RECALL THE EXPLORER'S AFFECTED AND ADDRESS THE TRANSFER CASE ISSUES. THE OLD PARTS THAT I HAVE REPLACED ARE AVAILABLE, THEY ARE FUNCTIONAL. I STILL DON'T KNOW WHAT IS WRONG BECAUSE I COULDN'T FIND ANY ADVISE FROM ANY FORD SITES\, NEITHER FROM A QUALIFIED DIAGNOSTIC SPECIALIST. IF I GO TO FORD DEALERSHIP THEY WILL BE CHARGING TONS OF $$$ UNTIL THE CAR RUNS AGAIN; THEY DON'T CARE HOW MANY PARTS WILL REPLACE AND I WILL HAVE TO PAY FORD'S MISTAKES FROM MY POCKET; THIS IS NOT RIGHT! *TR