NHTSA Complaint #10411975 — 2011 GMC TERRAIN

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10411975
Vehicle	2011 GMC TERRAIN
Component	FUEL SYSTEM, GASOLINE
Date of Incident	July 12, 2011
Date Filed	July 12, 2011
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

VEHICLE IS NOT DELIVERING THE EPA FUEL ECONOMY PERFORMANCE RATED. THE GMC TERRIAN FWD 4CYL IS RATED 22 CITY, 32 HWY, AND 26 OVERALL. I DRIVE 30% OF MY MILES IN THE CITY AND 70% HWY. MY VEHICLE HAS 5000 MILES AND I AM EXPERIENCING 17 CITY, 22 HWY, AND 20 OVERALL. ALL WELL BELOW THE EXPECTED RANGE. I AM A VERY CONSERVATIVE DRIVER, NO JACK RABBITT STARTS AT STOP LIGHTS, USE CRUISE CONTROL. I HAVE COMPLAINED TWICE TO GMC AND WAS TOLD IT TAKES APX 5000 MILES TO "BREAK IN" THE VEHICLE. I NOW HAVE 5000 MILES AND AM NOW BEING TOLD TO USE HIGH OCTANE FUEL. FUEL PERFORMANCE IS SO POOR I SUSPECT A GAS LEAK OR SOME FAULTY COMPONENT THAT MAY BE POTENTIALLY DANGEROUS DUE TO THE EXCESS CONSUMPTION OF FUEL WELL BEYOND THE CONTROLLED EPA ESTIMATES. *TT

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