NHTSA Complaint #10411931 — 2002 FORD EXPLORER SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Complaint Details

ODI Number	10411931
Vehicle	2002 FORD EXPLORER
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	July 5, 2011
Date Filed	July 12, 2011
Mileage	68,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, SHE NOTICED SMOKE AND FLAMES COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE ORIGIN OF THE FIRE WAS UNKNOWN. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE FAILURE WAS LOCATED AT THE MASTER CYLINDER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS AWAITING FURTHER INSTRUCTION BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.

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