NHTSA Complaint #10411490 — 2003 MINI COOPER

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH THE POWER STEERING WAS LOST AND THE WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 49,387. I STOPPED AT THE RED LIGHT IN THE RIGHT LANE. I THEN ACCELERATED TO MAKE THE RIGHT TURN AND THE CAR WOULD NOT TURN IN THE MIDDLE OF THE STREET. THEN IT BARELY LET ME TURN IT TO DRIVE, AND PULL OVER. THE TOW TRUCK CAME AND TOOK IT TO MINI DEALER. IT COST 2240.00 TO FIX. THEY SAID IT WAS THE STEERING SYSTEM FAILURE. UPDATED 10/07/2011 *LN *TR