NHTSA Complaint #10410585 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10410585
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	June 1, 2011
Date Filed	July 5, 2011
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2004 MERCURY MOUNTAINEER, REAR HATCH MOLDING WITH MERCURY EMBLEM. TWO WINTERS AGO THE MOLDING CRACKED AFTER A VERY COLD FREEZE. VEHICLE WAS UNDER WARRANTY AND THE ENTIRE HATCH HAD TO BE REPLACED. DEALER HAD VEHICLE 3 OR 4 DAYS AS NEW HATCH WAS SENT OUT TO A LOCAL BODY SHOP TO BE PAINTED, MATCHING THE VEHICLE COLOR. NOW, THE SAME MOLDING HAS BEGUN DE-LAMINATING FROM THE HATCH. DEALER STATES HATCH HAS TO BE REPLACED AND WILL COST $1000.00. *KB

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