NHTSA Complaint #10410063 — 2004 HYUNDAI SANTA FE STRUCTURE:BODY

Complaint Details

ODI Number	10410063
Vehicle	2004 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	May 1, 2011
Date Filed	June 30, 2011
Mileage	97,580 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT THE STRIKER PLATE THAT CONNECTS TO THE TAPING PLATE WAS NOT PROPERLY WELDED ONTO THE DOOR FRAME; AS A RESULT, THE LEFT REAR PASSENGER DOOR WOULD NOT REMAIN CLOSED. THE DEALER ADVISED THE CONTACT THAT SINCE HER VEHICLE WAS NO LONGER UNDER WARRANTY THAT SHE WAS RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 100,289. THE APPROXIMATE FAILURE MILEAGE WAS 97,580.

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