NHTSA Complaint #10410061 — 2006 JEEP LIBERTY

THE CAR WAS SITTING IN THE PARKING LOT WHEN WE TRIED TO PUT THE REAR DRIVER SIDE WINDOW DOWN IT SLID DOWN AN INCH BUT DID NOT KEEP GOING. WHEN WE TRIED TO PUT THE WINDOW BACK UP, IT DID NOT MOVE BUT THE MOTOR KEPT SPINNING. IT'S A SAFETY ISSUE BECAUSE I USUALLY HAVE MY CHILD RIDING IN THE BACKSEAT AND STUFF CAN FLY INTO THE CAR AND CAUSE INJURIES. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED IT FOR AROUND $400. THEY ACKNOWLEDGED THE PROBLEM AS BEING COMMON BUT THAT THE VEHICLE WAS NOT PART OF A RECALL OR EXTENDED WARRANTY THAT WAS GIVEN TO OLDER MODELS. I CALLED THE NATIONAL CHRYSLER HOTLINE AND THEY TOLD ME THAT THEY CAN NOT ESCALATE MY ISSUE UNLESS IT OCCURRED MORE OFTEN. *TR