NHTSA Complaint #10409288 — 2002 FORD EXPLORER STEERING

Complaint Details

ODI Number	10409288
Vehicle	2002 FORD EXPLORER
Component	STEERING
Date of Incident	June 18, 2011
Date Filed	June 29, 2011
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MY 2002 FORD EXPLORER (AUTOMATIC TRANSMISSION) WAS PARKED IN MY DRIVEWAY. I ATTEMPTED TO SHIFT OUT OF PARK WHEN THE GEAR SHIFT BROKE OFF IN MY HAND. I NOW HAVE TO PAY $1360 FOR A REPLACEMENT (USED) STEERING COLUMN. AFTER DOING RESEARCH, I HAVE DISCOVERED THAT THIS PROBLEM IS VERY COMMON WITH 2002 FORD EXPLORERS. FORD MOTOR COMPANY SHOULD VOLUNTARILY DO A RECALL, BEFORE A CLASS ACTION LAW SUIT IS BROUGHT AGAINST THEM. *TR

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